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Return to shopFAQ
Shopping Information
You can use our search bar at the top of the page to search for specific products or browse through our categories.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Payment Information
We accept Card Payments: Visa, MasterCard, Amex via Stripe – safe & encrypted. PayPal: Secure checkout with linked cards, bank, or balance
Yes, your payment information is secure. We use SSL encryption to protect your data.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order Returns
You can return items within 60 days of receipt. Items must be unused, unworn, in original condition, and include all tags and packaging. Proof of purchase is required.
Email support@vitamintees.com with your name, order number, reason for return, and at least 2 photos showing the issue. Let us know if you prefer a refund or exchange.
If the return is due to our error (wrong or defective item), we cover shipping. Otherwise, the customer pays the return shipping. Original shipping costs are non-refundable.
Yes, for wrong size, wrong item, or damaged goods. Contact us with your order details and photos. If approved and in stock, we’ll ship your replacement for free.